Privacy Policy

24 May 2018, Privacy Policy Update.

Oracloo is a trademark of BBSA Associates Ltd (from now on referred as “Oracloo”) values your trust. Oracloo is committed to the responsible management, use, and protection of your personal information. This Privacy Policy describes in details the information that Oracloo collects from and about you when you either visit our website (“Site”) or contact us via the phone (“Phone”), and explains how Oracloo may use and disclose such information, as well as your ability to control certain uses of it. Please take the time to read and understand this policy. If you have questions regarding our privacy policy or practices, please contact us at


Oracloo services are for entertainment purposes only and you must be over eighteen years of age to use its services.  All credit card purchases must be made by the card holder only. By no means, any information shared as part of our services should be used in place of any recommendation by legal, financial, professional or medical advisor and it is in the client interest to seek advice from these professionals asap.


Information You Provide

Oracloo collects personal information that is shared it with us by clients, subscribers, website visitors and third parties. This may include information shared when you create an online account with us, enter a prize draw, talk to a psychic, participate in surveys, subscribe to a service, participate in a chat room, request information from us, or otherwise contact us. The types of personal information that are collected include for example name, address, age, date of birth, gender, e-mail address, telephone number, credit or debit card information, preferred information, etc… Some of this information are shared with our Services Provider Supported Business Ltd. (UK) and stored accordingly to the 1998 Data Protection Act.

Oracloo may use technologies such as cookies, web beacons, pixel tags, scripts, log files, or local shared objects, to collect information on people visiting This is done mainly in an aggregate manner that ensures that has the right statistics and data to carry out its business.

We also may automatically collect certain non-personal information from you, including but not limited to your Internet Protocol (IP) address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, unique device identifier of any of your computer(s) or device(s) that are used to access the Site, and the domain name from which you accessed the Site. We also collect other information on general usage.

We partner with third party advertising networks to display advertising on our Site and to manage our advertising on other sites. Some of our advertising partners, marketing affiliates, or analytics providers may use technology such as cookies, web beacons, pixel tags, log files, or local shared objects (Flash cookies/HTML5) when they advertise on our Site, which may send these advertisers information including your non-personal information.

Certain parts of our Site require cookies. You are free to set your browser or operating system settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain features on the Site or take full advantage of all of our offerings. Please refer to your Web browser’s or operating system’s website or “Help” section for more information on how to delete and/or disable your browser or operating system from receiving cookies or controlling your tracking preferences.

Our system may not respond to Do Not Track requests or headers from some or all browsers. To learn more about the use of cookies or other technologies to deliver more relevant advertising and to know your choices about not having this information used by certain service providers, please click here. To learn how to manage privacy and storage settings for Flash cookies, please click here. Please note that you may not be able to opt out of being served targeted advertising from certain ad networks, and you also will continue to receive generic ads.

Information received both from people directly or automatically from the platform are used to improved the communications with our audiences and client’s “look and feel” experience.

How We Use the Information may use the information we collect from and about you for any of the following purposes:

  • To act as customer services for your queries, to process and fulfil the order and communicate with you when it is necessary;
  • To provide you with the services you are interested in, such as daily updates, prize draws, etc…;
  • To review the performance of our existing products and services;
  • To improve existing offering of product mix;
  • To review the usage and operations of our Site and improve the design and content of our Site;
  • To customise and improve your experience on;
  • To get back in touch with you with the content visitors and clients have opted in are interested in receiving, such as newsletters, promotional or other marketing materials offering products or services from or on behalf of our partners, affiliates, or subsidiaries that we think you may be interested in;
  • Use data for analytical, segmentation and demographic purposes;
  • As otherwise described to you at the point of data collection; and
  • To use and disclose your credit/debit card information only to process payments and prevent fraud.

Additionally, if you use the Site to connect to third party services you authorize us to use information from and about you, on your behalf, to interact with these third party services based on your requests.

We will share information that collected from visitors with third parties only in the ways that in accordance within this Privacy Policy and as follows:

(a) for the purpose(s) for which you provided the information; (b) with your consent; (c) when required by law or if we think that this is necessary to protect our company, to protect others from injury, or on matters related to public safety, as permitted by law, or otherwise as required by law (e.g., in response to a court order, etc..) ; (d) with other persons or companies with whom we contract to carry out business, professional or technical support functions for us (e.g., service providers – see below); and/or (e) with our affiliated companies, subsidiaries, or divisions.

As Oracloo keeps growing, we might sell or buy subsidiaries, affiliates, assets, or other business units. If another entity acquires us or any of our assets, the information we have collected about you may be transferred to such entity. In addition, if any bankruptcy or reorganization proceeding is brought by or against us, such information may be considered an asset of ours and may be sold or transferred to third parties. Should such a sale or transfer occur, we will use reasonable efforts to try to require that the transferee use personal information provided through this Oracloo website in a manner that is consistent with this Privacy Policy.

Oracloo may also share aggregate or anonymous non-personal information with third parties, including affiliated companies and non-affiliated companies, for their marketing or analytics uses.

Our operations and maintenance contractors sometimes have access to your information in the course of providing products or services to Oracloo. These contractors include vendors and suppliers that provide us various products and services, including, but not limited to, phone services (Supported Business Ltd), credit card processing, e-mail distribution technology, live operator services, and/or content for the operation and maintenance of our Site. Access to your information by these contractors is limited to the information reasonably necessary for the contractor to perform its limited function contractually agreed with Oracloo. We also contractually require that our operations and maintenance contractors 1) protect the privacy of your personal information consistent with this Privacy Policy, and 2) not use or disclose your personal information for any purpose other than providing us with products and services, except as required by law.

About our Advisors 

Oracloo does not employ directly any Advisors that are live on and these all are independent contractors. We contractually require that our Advisors protect the privacy of your personal information consistent with this Privacy Policy and not use or disclose your personal information for any purpose other than providing you with the services you request through the Site or by phone. You should also take care to protect your personal information and privacy. There is no reason that you should provide any of our psychics with personal contact information, specific financial information, including, but not limited to, account numbers or other confidential information related to your identity. This is seen as a violation of our Terms and Condition and you should contact us on if this happens, Oracloo bears no liability for any resulting actions, and your ability to use our services may be revoked.

Where you can see your personal information stored

If your personal information changes, or if you no longer desire our service, you may correct, update, amend, or remove it by making the change by contacting us on We will make every effort to respond to your request within 30 days. To protect your privacy and security, we may take reasonable steps to help verify your identity before granting access or making corrections.

In case you subscribe to our e-newsletters or other services, we will use your name and email address to carry out the requested services, but you can view or change your subscription preferences at any time and choose to opt-out from any marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or contact us on

Retention of Your Data

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Information Security

Oracloo is committed to handling your customer information with high standards of information security. We will maintain physical, electronic and procedural safeguards that comply with all UK regulations and generally accepted standards to guard your nonpublic personal information, both during transmission and once we receive it as highlighted from the 1998 Data Protection Act. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at

Public Forums

Our Site offers publicly accessible blogs and you should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To provide comments on our blog you may need to sign in or create an account with our third party blog vendor. Please exercise caution when disclosing personal information in these public areas. To request removal of your personal information from our blogs or community forums, contact us on In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.


As part of the service, we display personal testimonials of customers on our Site in addition to other endorsements. With your consent, we may post your testimonial along with your registered username. If you wish to update or delete your testimonial, you can contact us at

Links to Other Web Sites might contain links to another website whose privacy policies might differ from those of Oracloo. We are not responsible for the practices of such sites, and encourage you to carefully read the privacy policy of any other site before you visit.

Social Media

Oracloo pages might have links to our social media outlets, as well as other social media features including, share buttons, widgets, etc… These features and platform will have their cookies and therefore will collect info via your IP address. Your interactions with these features are governed by the privacy policy of the company providing it. We also might receive certain information about you from a third party social network if you choose to link to us or use certain social media features.

Send to a Friend

If you choose to use our referral function to tell a friend about our Site, we will ask you for your friend’s name and email address and send a one-time automated email to your friend with a request to visit This info we will therefore stored with the view of sending this one-off message and, if he/she wish to unsubscribe it will be possible to do so either via the email sent (opt-out button) or by contacting us at .

Children Privacy Policy

Protecting children’s privacy is crucial to Our Site is not intended for use by anyone under the age of 18 and Oracloo does not knowingly collect or store personal information from anyone under the age of 18 and it is strictly forbidden for children bellow the age of 18 to use and purchase its services. If you have concerns about or the services offered on our Site, or if you believe that your child under 18 has gained access to our Site, you may contact us at

Revisions to this Privacy Policy

Oracloo reserves the right, at its sole discretion, to change, modify, add, remove, or otherwise revise portions of this Privacy Policy at any time. These changes will be posted on the Site and flagged with a revision date of the policy. Your continued use of the Site following the posting of changes to these terms means you accept these changes.

How to Contact Us

If you have any questions or concerns about this Privacy Policy you may e-mail on or write to the following address: BBSA Associates Ltd, 207 Regent Street, 3rd Floor, London W1B 3HH, United Kingdom.

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